WhatsApp is a way of life for people and businesses, and that drives us to continue building tools to improve the experiences of both. Today, at Conversations , our global event in São Paulo, we announced several new features that will help us achieve our goal.
New options with AI
We believe AI tools can help businesses give people the help they need to find new products and services. We’re making new ways for businesses to use AI to answer the questions they get asked most often, so every user can get the answer they’re looking for, fast.
We’re also integrating
AI tools to create ads for Instagram and Facebook, and to ensure businesses follow up with customers who want to hear from them—like reminding people who left an item in their cart or offering a discount on a purchase they were hesitant to make.
Meta Verified arrives on WhatsApp
Additionally, we’re rolling out Meta Verified to the WhatsApp Business app in Brazil, India, Indonesia, and Colombia. If you see a Meta qatar whatsapp number data Verified badge, it means a business has registered their information with Meta and is receiving identity theft protection.
Businesses that use Meta Verified receive improved
account support from Meta and can use WhatsApp on multiple devices for their employees. These businesses also have the same Meta Verified the best way to o badge on their channel and personalized WhatsApp page, which can be easily shared across social media and the web. We look forward to expanding this important service to more businesses and countries soon.
Integrating Calls into Chats with Larger Businesses
With those moments when you need to talk to dating data someone in person, we’re introducing the ability to call larger businesses on WhatsApp with just a tap. Need to handle a complex travel request or want to discuss opening a new account with your bank? A quick call might be the best way to get help. We’ve just started testing this feature and will be rolling it out to more businesses in the coming months.
We hope you enjoy these new ways to chat with businesses on WhatsApp.