Social Media and Telephony for Continuous Collaboration

This solution stands out for its flexible and transparent pricing model, with costs starting from €25 per month per workstation, without annual commitments.

Nextip: the end-to-end inbound and outbound contact center platform

Nextip is a cloud platform designed to efficiently manage contact centers. Social Media and offering a complete and flexible technological infrastructure without. Rquiring initial chinese overseas europe data investments. The solution is ideal for managing both  outbound campaigns (teleselling, telemarketing) and inbound activities (customer care)  through multi-channel management, which integrates voice, email, SMS, fax and social media in a single interface

Some of the key features include:

• Multi-channel management:  Centralizes communications from multiple channels, giving agents a complete view of customer interactions.
• Integrations:  Seamlessly combine contact center management with a CRM system, ensuring immediate access to customer data and improving operational efficiency.
• Predictive Dialer : Supports calling modes abby mcgrath scheme project manager such as predictive and progressive, optimizing agent performance and reducing waiting times between calls.
• Smartworking: Social Media and promotes remote working, enhancing the talent of operators with a flexible cloud solution.

Whether you are planning an outbound telemarketing or teleselling campaign. Managing an inbound customer service or coordinating email communication. With your customers, a cloud call center platform can accelerate. The growth process of your company. Nextip is particularly suitable for those looking for a scalable and dynamic platform. With a pricing model based on actual conversation time. Which makes it very competitive in the sector.

SiDial: Inbound and Outbound in a Single Platform

Sidial is a cloud platform designed to manage inbound and outbound call centers. Thanks to its VoIP-based infrastructure, it allows optimal management vietnamese offer of communications, reducing operating costs and improving call quality.

Below we report the main features of the system:

• Predictive Dialer:  an automatic outbound call management system that optimizes operators’ time, reducing downtime between calls.

Sidial is designed to adapt to any work environment, including remote ones, thanks to its accessibility on different devices and operating systems.