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  • Phase 4: Learning and using software

    Even if the user has decided to purchase the software, the work is far from done. Now it is important to provide them with ongoing support and improve using software their user experience. This automatically increases their loyalty to the product. Various tools and content can also help with this:

    Expand your knowledge – with instructions and tutorials:

    Even if users have been working with a software for some time, they never stop learning. New functions in the software and extensions that china number data are gradually launched also have to be learned. By constantly keeping the user up to date and informing them about such innovations, you maintain contact with them.

    Expand usage scenarios with Progressive Web Apps:

    Progressive web apps are functional extensions of using software the mobile website. They are designed to meet the needs of users on the go and are available on the smartphone without installing a separate app. Functional extensions from the area of ​​augmented reality offer a variety of possibilities, particularly in trades and from prospect to buyer with lead nurturing and scoring production: for example, dimensioning in space or virtual assembly instructions directly in production.

    Help for self-help:

    Communities and forums are a great way to provide users with a platform for exchanging ideas with one another. Many problems with usage can be resolved this way. This takes the pressure off support. However, such communities should not be left completely unsupervised. Ideally, the threads are screened regularly. This allows you to intervene quickly before discontent arises if no solution can be found. In the best case, forums also offer a source of inspiration for new functions and provide insight into the reality of use of the target group.

    Learning begins much earlier:

    When it comes to learning software, focusing only on the current target group can be fatal. It is often worthwhile to include the users of tomorrow in your marketing measures. Students or trainees often use the software they learn during their using software studies or training in their later professional lives. So why not make the software and the appropriate teaching materials available to educational institutions free of charge?

    Answer simple questions quickly with FAQ bots:

    In many companies, standard questions take line data up up to 80% of the support capacity. A section on the website with frequently asked questions (FAQs) about software usage provides an overview of these standard questions and provides the appropriate answers. However, only a few users make the effort to look for answers here. An FAQ bot can help. It filters out keywords from the user’s question and provides the appropriate answer from the FAQs. This method saves time and relieves the burden on sales or support.

  • How to successfully market software in B2B

    successfully market Software marketing in B2B works differently than with traditional products and servic

    Central pillar of marketing: enabling the user to use the software

    Knowlge transfer plays a fundamental role

    The introduction of a software do not end with the launch

    continuous procs of tting and optimization

    Software marketing in the B2B sector is undoubtly one of the more complex marketing strategi. B2B compani in particular. A whose core competence originally lay in the marketing of haptic products or classic servic. A should sensitize themselv cameroon number data to the special featur of this product category before introducing digital products. We show the five phas of succsful software marketing in B2B.

    The five phas of software marketing in successfully market B2B are strongly user-center. However. A they are also bas on the information n and expectations of the target group regarding the product and the associat service.

    Phase 1: Marketing the software

    In the first phase. A the foundation of the new design process for more flexible b2b websites product is laid. Here. A fundamental qutions about the software. A its scope and the framework conditions are defin. You can use the 5 Ps as a guide:

    • Product: What is the name of the software. A what can it do?
    • Procs : How do the procs work. A how do the software fit into customer procs?
    • Place: Where is the product available?
    • Price : How much do the software successfully market cost? Which pricing model should be us?
    • Promotion : Which target groups are addrs. A where are they addrs. A what is the promise?

    Phase 2: Getting to know the software

    In the second step of software marketing in B2B. A you define where and with which content you want to draw the target group’s attention to the software for the first time. To do this. A you ne precise information about the target group’s online usage behavior. Then channels and content are defin. Possible channels can include:

    • product landing page
    • Google Ads
    • Google Organic Search
    • e-mails and newsletters
    • online specialist mia
    • Social mia and social ads (Xing. A LinkIn. A Facebook. A Instagram. A YouTube. A Twitter. A…)
    • influencers

    Contents that can convey the msage via the channels include:

    • product videos
    • referenc
    • Screenshots from the software interface
    • webinars
    • blog articl. A white papers. A technical articl

    Ideally. A the content and channels are chosen successfully market so that they help to increase awarens of the software. A communicate its benefits and generate leads or users. A user-center product prentation bas on industri. A areas of application and solutions as well as differentiat pricing options with gradations in the product scope help with this. This way. A you can addrs the individual n of each target person.

    Phase 3: Understanding the software

    If you look at the customer journey of the target group. A the first step has now been taken and attention has been drawn to the basic functions of the software. This attention should now be us to explain to the prospective customer the advantag for their everyday work and to convince them to decide to purchase the software. The user usually asks themselv two qutions to which you should provide an answer:

    “Why do I ne the software?”

    Use cas can be particularly helpful here. They prent different user scenarios and thus provide an idea of ​​the applications in which the user can identify. This can work with the help of case studi. A ttimonials or on social mia line data with influencers.

    “How do the software work?”

    In order to overcome initial fears of using the new software and to create trust in its ease of use. A it is particularly helpful to provide insights into the software. Give your users insights. A e.g. with online cours or webinars. Demo and tt accs can also be extremely important for prospective customers. This ruc the risk of what is often a very high invtment by tting the software before deciding to buy it.

     

  • B2B Benchmarks for Social Media Marketing

    The bounce rate

    The bounce rate is also an important metric for B2B social media marketing. It indicates the percentage of users who leave the page they landed on without taking any action after clicking on your post. It provides information on how well bosnia and herzegovina number data or poorly your social media campaigns are received by your target group.

    The social media conversion rate

    The social media conversion rate provides clear information about what is crucial for every post and every campaign: How does my content and what I offer actually resonate with my target group? It shows the proportion of conversions that were achieved via social media.

    The click price (CPC)

    A fixed and important factor for B2B social media marketing is the click price. Ads are also displayed on social media channels. The CPC also indicates how much money you pay per click on your social media ad.

    Conclusion

     

    Regularly analyzing the key figures of your B2B online marketing measures pays off. The common B2B benchmarks of the individual marketing areas are suitable for better comparability. In the B2B environment, however, the key figures can have a Social Media Marketing different value than in B2C. It is worth taking a look at these key figures in order to take smaller display sizes into account both when evaluating and optimizing existing measures and when planning future ones. At least as important: How are other companies positioned digitally? And how is the B2B industry positioned in comparison to B2C? The DDV study shows: There is still a lot of potential for B2B companies in particular. For example, when it comes to the use of social media or multi-channeling.

    All texts are the property of the operator of line data this website and may not be reproduced, modified, transmitted, reused, republished, exploited or used in any other way for public or commercial purposes without prior written consent. Quotations and abstracts may be used provided the source is cited.

    Sources used :

    • DDV study “Digital Marketing Benchmarks 2020”

  • Instagram first: More and more companies are using the social media platform

    Instagram continues to develop into a popular social media platform for companies.
    14% more companies are using Instagram than last year: 71% in total. The B2B sector accounts for just over 50% of those using the social media platform. It turns out that although there is still a lot of untapped potential here, Instagram is still developing further in B2B.

    As with all B2B online marketing measures, the same applies to Instagram: it all depends on the right strategy. This offers a great opportunity to spread content further. This creates a closer relationship with customers in the long term. A look at Facebook and Twitter shows that other social media channels are currently even more popular. 82% of the B2B companies surveyed use Facebook, while the figure for Twitter is 63%.

    Video content is increasing: Even in B2Bs

    Things are looking much better for video platforms. Almost every B2B company, 92% of the companies surveyed, said they were present on the video & media platform YouTube. In our article on video marketing in B2B, we explain what is important about video content in the B2B industry.

    At a glance: Important B2B benchmarks

    If you know what makes the competition tick, you can put your own marketing measures to the test. This is what the DDV study shows. If you compare your own values ​​with the average B2B benchmarks of individual specialist areas, you can belgium number data correctly media platform assess the success of your marketing measures. Our overview shows which B2B benchmarks are particularly important for the areas of email marketing, website, search engine advertising (SEA) and social media marketing.

    B2B Benchmarks for Email Marketing

    When your mailing is opened by how many people from your mailing list has a decisive influence on the success and comparability of the measures. You should definitely keep an eye on the following key figures in B2B email marketing.

    The opening rate

    It shows the ratio between delivered emails and recipients who opened the mailing in percentage terms. In B2B, the average opening rate is 25%. A top value is 35% and more.

    The response rate

    It indicates how many of the recipients trends 2014/2015 in b2b online marketing responded to the mailing. A good response rate is between 10 and 15%.

    The article from our email marketing partner Inxmail goes even deeper and takes a closer look at the key figures in the area of ​​email marketing .

    The cancellation rate

    The unsubscribe rate indicates the percentage of recipients who unsubscribed from your mailings using the unsubscribe link. The average in the B2B industry is around 1%.

    Important B2B Benchmarks for Websites

    The website is your flagship. Defined key figures show whether it is performing well. The following key figures are crucial for B2B websites:

    Visiting hours

    How long do visitors actually stay on your site? On B2B websites, the average stay is usually 2-3 minutes. The best stay is over 5 minutes.

    The bounce rate

    It indicates the percentage of users who leave the site without taking any action. The lower the bounce rate, the better the result for your website. But don’t forget that a high bounce rate doesn’t always automatically indicate a bad website. The average bounce rate on B2B websites is around 50%.

    The organic search

    Organic search indicates in percent how many media platform visitors visit your website – apart from paid ads. In other words, the proportion of visitors who come to the site via the ranking position. For B2B websites, this proportion is on average around 40%.

    The conversion rate

    Depending on the goals set for the website, the conversion rate indicates how many conversions were made. Depending on the website, there are different conversions: registering for a newsletter, filling out and submitting the contact form, or purchasing a product.

    The returning visitors

    Another important value for website performance is the rate of returning visitors. This represents the percentage of users who visit the site repeatedly. For the B2B industry, a value of around 35% is considered average. The top value is over 50%.

    The pages per visit

    Self-explanatory and quite relevant. How many pages does your visitor look at when they come to your website? On average in the industry it is about 3 pages.

    The cost per lead

    The CPL is, like the CPC, a billing model. If the billing for the ad placement is set using the CPL, the following applies in contrast to the CPC: The amount for the advertiser is only billed when the user not only clicks on the banner, but also leaves their contact details. For example, for a newsletter or when placing an online order.

    These SEA metrics are important

    The click rate (CTR)

    The metric describes how often users click on an ad after seeing it. It shows the ratio between impressions and clicks. In the B2B sector, the average value is 2%, with top values ​​being achieved with a click rate of over 3.5%.

    The cost per click (CPC)

    How much money do you spend when a user clicks on your advertising material, e.g. the ad? The average click price that has to be paid per media platform click on an ad is around €3 in the B2B industry. In general, the more is paid for a click, the higher the placement on the page.

    The conversion rate (CVR)

    The conversion rate indicates the percentage ratio of clicks and conversions (i.e. how many users came to the website via the ad and completed line data the transaction). The average B2B conversion rate is 3%.

    The cost per lead (CPL)

    The CPL is also crucial for SEA. With the CPL as a billing model, the advertiser only has to pay a fee if the user leaves their contact details after clicking on the ad – for example when registering for a newsletter or placing an order.

  • Trust marketing is gaining importance

    But why is trust marketing so important for the future? Trust has always played a major role since the beginning of humanity. Well, times change. Times gaining importance change people. And today people are more enlightened, more skeptical and, above all, more informed than ever before.

    Markets are being changed significantly by disruptive forces

    These can be new market participants, changing customer needs, new alternative products and solutions or micro and macro influencers. Disruptive gaining importance technologies (e.g. platform commerce, apps, chatbots , virtual reality, AI tools) are not only changing the way we communicate with corporate customers, but also how they armenia number data obtain information and purchase behavior. Trust must be constantly won, maintained and expanded by B2B brands.

    Especially in times of economic change and uncertainty, trust is essential. This particularly applies to trust in the people we work with and the companies we do business with. Suddenly we are asking ourselves new questions: Will the supplier still be around tomorrow? Is the data with my corporate partner safe? Can I rely on what my conversation partners say? Will my customer pay the bill on time? And will the product deliver the benefits it promises?

    Trust as a basis for long-term cooperation

    In the B2B sector, people often work together over the long term. This is precisely when building and maintaining trust is essential to winning customers.
    When it becomes increasingly difficult to win new gaining importance customers, the trust of existing customers is essential. In particular, trust google will now focus more sharply on individual pages in performance, reliability, quality and delivery reliability. If this trust is there, customers will be retained.

    The selection of providers and online shops on the market continues to grow. The step from one supplier to the next is small. Especially online, the next supplier is often just a click away. Trust in your B2B communication and thus in your B2B brand closes the gap that other market participants are not filling. Don’t let such trust gaps arise in your B2B brand.

    Conclusion

     

    Trust is the cornerstone of human relationships. Accordingly, business cooperation and the success of B2B marketing measures are also based line data on it. The strategic use of trust marketing has enormous potential, especially for the purposes of customer loyalty and acquiring new customers.

     

    All texts are the property of the operator gaining importance of this website and may not be reproduced, modified, transmitted, reused, republished, exploited or used in any other way for public or commercial purposes without prior written consent. Quotations and abstracts may be used provided the source is cited.

  • Digital B2B benchmarks: These metrics are important

    Defined B2B benchmarks are helpful when, for example, the performance of online marketing measures is compared. They also sharpen the focus on measures taken in comparison to the industry. The following questions arise, for example: How are other industries digitally positioned? Which social media channels do they use? But it is also important to look at your own measures. B2B companies should pay attention to important B2B benchmarks when evaluating. In this article, we show what digital marketing looks like for companies. And clarify which key figures are important in the B2B industry.

    • Benchmarks help to compare measures
    • In B2B, key figures often have a different meaning than in B2C
    • DDV study shows benchmarks in digital marketing
    • There is still room for improvement for B2B companies – especially in the area of ​​social media
    • Different key figures apply to different departments

    Our everyday lives, whether professional or bahamas number data private, have changed are important dramatically due to digitalization. This is particularly evident at the moment. It is hard to imagine what our business and private lives would look like without digital offerings. There are a number of possibilities here, especially for companies. For example: insights into everyday company life on social media, sending mailings, digitally organizing training courses, seminars and even trade fairs, or active lead generation via the website.

    Whether the measures are successful can then be easily compared using certain key figures. But which B2B benchmarks are actually important are important when it comes to evaluating existing marketing measures? It often helps to think outside the box. The best way to do this is to take a look at the online marketing measures of your competitors.

    expansion potential in B2B online marketing

    At the end of the year, many B2B companies will be evaluating their measures and plans for 2021. It is therefore worth taking a look at the competition. How do companies from other industries fare digitally? How do B2C and B2B compare? And using monitoring for target group insights which social networks can score points in both B2B and B2C?
    The DDV also asked itself these questions. In collaboration with Dr. Schwarz Consulting, the “Digital Benchmarks 2020” study took a look at digital marketing in German companies. The results show that there is still room for improvement – especially for B2B companies.

    6 out of 10 companies rely on multi-channeling

    In online marketing, a mix of different measures often achieves the best results. Although this is nothing new, a rethink is now underway. In 2020, 6 out of 10 companies used a mix of social media marketing, email marketing, SEA measures are important and the active generation of leads. This corresponds to an increase of 10% compared to the previous year. But this shows an interesting development. More and more companies are realizing that a well-thought-out multi-channel approach is successful in the long term.

    Tried and tested remains: Search engines remain the most popular paid channel

    Search engines like Google remain the most line data popular channels for placing ads. 69% of the companies surveyed said they use Google Ads. This shows that tried and tested methods are still very successful. Paid advertising via Google Ads leaves Facebook, Instagram and display advertising behind. The potential is huge for B2Bs. A precisely defined target group and perfect distribution of the ad are particularly important here.

  • Why trust must be at the core of B2B communication

    In times of uncertainty and change, trust is more important than ever: in people, products and services. Trust is needed to build and strengthen relationships. This also applies to B2B online marketing measures. We explain what makes trust a strategic pillar of B2B communication.

    Trust is an important cornerstone of interpersonal relationships

    • In B2B online marketing, trust is a of B2B communication prerequisite for marketing measures
    • Trust marketing is based on reputation capital, basic trust & advance trust
    • Uncertain times particularly afghanistan number data require trusting cooperation

    Without trust, no relationships can be built. Neither on a private nor on a business level. Because trust is the basis of all interpersonal relationships: Does the person keep their promises? Does the company fulfill the commitments it made in the contract? Will the product promise meet the expectations of the company’s customer? Rachel Botsmann puts it this way: “First we have to trust the idea, then the company, and finally we have to trust the other person.”

    So how do you create trust in a B2B brand?

    • What reputation does your company have on the market?
    • What reputation capital does it have with existing and potential new customers?
    • Do customers give you the benefit of the doubt?

    Various factors play an important role in building trust. However,
    these can vary from person to person. Your company’s communication is also crucial to generating trust. Data protection and security are of B2B communication particularly important for digital communication. According to the Adobe independence from b2b email marketing study “Digital Trends 2020”, investments in these topics are almost two-thirds more likely to lead to customers perceiving the brand more positively. So before a B2B customer even considers the product or service, a basic level of trust must be present.

    The reputational capital of a B2B brand, the advance of trust and the basic trust are central pillars of trust marketing.

    Jens Stolze, creative360

    This basic trust is a guarantee that users stay on the website and are really interested in your product or service. It is not without reason that online shops have been working with so-called trust signals for years. These are signals that are intended to of B2B communication gain the trust of users. The main aim here is to prevent purchases from being line data abandoned in the shopping cart. Trust signals are also important for classic B2B websites without a shop. Trust signals are diverse: These can be customer statements, certificates, company reviews or seals.

    It is crucial to know what the target group needs in order to build trust in the B2B brand. Information on the use of cookies and the data collected in forms is also crucial. GDPR rules must be observed, as must user needs. The way in which a B2B website or an online shop for B2B companies generates trust must be conceptually worked out from the start. This should also be incorporated into the structuring, design and text creation of websites from the outset.

  • How to evaluate the effectiveness of a marketing strategy so as not to waste your advertising budget

    Some business owners sincerely do not understand the benefit of a marketing strategy. Often it is perceived as an unnecessary instruction , which has a rather taiwan phone number list distant relation to life.

    In fact, it is the marketing strategy that can provide answers to many pressing questions: why are there few sales, where does the advertising money disappear without a trace, and how do competitors work?

    It is safe to say that in today’s conditions, an effective marketing strategy is one of the main components of the success of any business. Those companies that were able to realize the value of marketing. How to evaluate the in time have significantly simplified their path to achieving the desired financial results.

    Why does a business need a marketing strategy?

    In essence, a marketing strategy is an action plan that ensures the promotion of goods or services to increase profits and business growth. Since each company is unique, the strategy must be developed taking into account all its features. There is simply no universal action plan.

    Typically, a strategy contains a description of the company’s goals and its audience. How to evaluate the an analysis of the market position and the results of competitor research, ways to achieve the set goals, the necessary resources, deadlines and KPIs.

    By developing an effective action plan, a business owner will. How to evaluate the be able to increase sales and scale the company, as well as determine the path for its further development.

    There is a strategy, but no results

    A common situation: a company has a simon lodge chief financial officer, global life north america marketing strategy. How to evaluate the but in practice it hardly works or works not at all as desired. In order not to waste money, it is necessary to evaluate the effectiveness of the marketing strategy using various methods and tools.

    ROI

    Return on investment ratio is considered one of the most important metrics.

    ROI is what shows how profitable the investments from the entire business are. How to evaluate the So with its help the company owner can find out which expenses need to be optimized.

    The formula used for the calculation is quite simple:

    ROI = (Revenue – Costs) / Costs x 100%.

    The result of the coefficient calculation is vietnam news latter expressed as a percentage:

    • More than 100% . A result of more than 100% indicates that the business is profitable. Investments pay off and generate income.
    • Equal to 100% . Not the best indicator, which indicates that the company has no profit, but the investments pay off.
    • Less than 100% . The business needs optimization, as ROI less than 100% shows that the investment is not paying off at all.

    ROMI

    While ROI takes into account all costs, ROMI only accounts for marketing costs . The most common marketing costs include paid advertising, website maintenance, content marketing costs, etc.

  • Using Artificial Intelligence for Customer Service

    By using the latest technologies, we significantly improve the quality of customer service. One of the key aspects is the active use of artificial intelligence (AI) to automate communication with patients.

    AI-powered chatbots can handle queries 24/7, providing sri lanka phone number list instant answers to frequently asked questions, such as doctor scheduling, services, or preparation for procedures. This not only improves the user experience, but also frees up medical staff time for more complex tasks.

    The development of personalized chatbots that can provide preliminary diagnostics or remind about upcoming visits, while interacting at a level close to human communication, is becoming a fundamental building block in the strategy of promoting medical services.

      Interactive Content to Attract Attention

    Interactive content is essential in medical marketing today. In an era where internet users are eager to actively engage, creating content that makes people act is an important element in attracting attention.

    Quizzes, interactive roulettes – all this not only morris hoagland general manager increases audience engagement, but also helps retain customers and build trust.

    Partnering with SmartWidgets , a company specializing in improving website conversion through innovative widgets, opens up new opportunities to increase leads and retain visitors. In addition, SmartWidgets offers convenient applications that can be easily embedded into websites built on any engine or platform via JavaScript or iframe.

    This makes the integration process efficient and secure , ensuring ease of use and ease of setup for every website owner.

     Personalized Advertising Campaigns

    Using data from analyzing your audience’s behavior and preferences, I create personalized advertising campaigns that are relevant to each of your potential patients.

    My many years of experience in promoting medical services online shows that segmentation of services based on interests, gender, age, region, and even online visitor behavior increases conversion several times.

    Instead of showing the same ad to everyone, vietnam news latter I analyze what is really important for each user group and adapt advertising campaigns to these needs. This allows me to effectively optimize my advertising budget and achieve a high return on every ruble spent.

  • Seven Secrets to Successful Online Medical Marketing That You’re Missing

    Over the years, I have identified seven key secrets to successfully promoting your medical services online that, unfortunately, many people overlook. These secrets will not only help improve your practice’s visibility online, but will also attract more patients who want to use your south africa phone number list services.

    As you move towards modern promotion methods , you will find that effective online marketing can significantly transform your business.

    The Importance of Online Presence for Healthcare Services: Why You Can’t Lose This Battle

    In today’s world, the Internet has become the primary source of information for patients seeking solutions to their health-saving issues. People increasingly turn to search engines for advice before choosing a specialist or clinic.

    Optimizing a Medical Clinic Website for Search Engines

    With years of experience in promoting medical services, I constantly return to the foundation of effective online marketing: SEO website optimization . The underrated importance of posting quality content is the key to attracting targeted visitors.

    Content Marketing Strategy for Attracting and Retaining Patients

    Having worked with numerous clinics, chris magown senior territory sales manager I have noticed that an effective content marketing strategy is key to attracting and retaining patients online.

    Effective Use of Social Media in Medical Marketing

    Many clinics and doctors still underestimate the power of social media as a tool for promoting medical services. First, it is important to create profiles in key social media such as Nezhnogram, Telegram and VK, where your potential patients spend most of their time.

    Using Reviews and Online Reputation to Increase Patient Trust

    In a digital world where every second patient begins their search for a doctor online, the importance of online reputation cannot be overstated.

    As a marketer working with clinics, I have vietnam news latter seen many cases where well-written and honest reviews have become the deciding factor for patients when choosing a medical facility.

  • How to Start Sending Newsletters with Viber for Business 

    Companies can also create their own sticker packs : this is an effective way to scale the audience. The user who saves the sticker pack becomes a subscriber to the community in Viber.

    Viber for Business is a universal tool. Its functionality is in demand in various areas – from online stores to banks and logistics companies.

    Learn more about sessions in Viber for Business

    Time windows , or Sessions in Viber , are designed for messaging between businesses and customers. Within session messages, you can send messages in the following formats:

    • text messages;
    • files;
    • images.

    What are the benefits of Session in Viber?

    The advent of Sessions has made correspondence with slovenia phone number list clients more profitable. Previously, companies had to pay for each advertising or service message sent to clients. With the session type of messages, payment is different: the business pays not for the message, but for the correspondence. The fee for the session is charged only if the client sends a message to the company.

    Important. During an active Session, sending other brett cochrane plant manager types of messages is available – advertising and service messages. They are paid for separately. The number of messages remaining in the Session is not affected by the advertising and service messages sent.

    How to Start Sending Viber for Business 

    Messaggio will help you set up a mailing list in Viber . After creating an account, you can proceed to its settings: you will need to fill out a profile and vietnam news latter confirm the offer. Then verify the sender and start creating and launching the mailing list:

    • create a message template;
    • personalize content;
    • save the template and send it for moderation;
    • create a mailing list – select a sender, template, upload contacts;
    • send a newsletter.

    Please note : the mailing can be sent either instantly or gradually over a certain period. You can also send the message at a time when the recipient is most likely to use the messenger and is more likely to read the message.

    Messaggio users can analyze the results of mailings with Viber for Business. In your personal account, you can view data for a period, select a channel and sender to display the information.

    How to choose a messenger

    The choice of a suitable solution should take into account the specifics of the company’s work, the frequency of mailings and the number of messages. Another important factor is the cost of mailings .

    The cost is formed from a monthly fee for the sender name and a fee for messages. In Messaggio, customers pay only for delivered messages, there is no additional mandatory fee. The company can also expand the functionality by switching to the ” Corporate tariff “.

    Both WhatsApp and Viber for Business have their advantages and features, so it is better to consult a specialist. Messaggio managers are ready to select the best tools that will provide maximum effect.

  • How to connect WhatsApp Business API 

     

    Service mailings, promotional mailings. Consultations, sending personalized offers, technical customer support, feedback, notification of order status, appointment booking, surveys.

    • Extended messages. The text can be supplemented with photos and videos, a file and emoji can be sent. The message size is 4,096 characters.

    WhatsApp Business API Features:

    • Automation of processes. It is possible to senegal phone number list set up a chatbot, which will connect an operator if necessary. Quick Reply buttons will help to build a dialogue with the client.
    • Account verification and branding. The green check abby mcgrath scheme project manager mark increases the level of customer trust. When registering an account, it is recommended to use a logo and indicate information about the company.
    • High level of security. Correspondence with clients is securely protected by end-to-end encryption. Financial transactions are also safe.

    Integrating WABA with your company’s CRM allows you to track leads and evaluate metrics.

      WhatsApp Business API

    Connection and mailing setup are available only through intermediaries . Legal options are through independent software providers that are certified by WhatsApp or through BSP ( Business Solution Provide ) companies .

    There are also illegal — or “gray” — intermediaries operating on the market. Cooperation with such companies is associated with huge risks : in addition to unstable operation ( a significant portion of messages do not reach their recipients ), WhatsApp is highly likely to block the account. The result is damage to the company’s reputation and possible litigation with Facebook* ( * An organization banned in Russia)

    Messaggio , a certified WhatsApp partner, vietnam news latter offers a full range of services for connecting and effectively using WABA. Messaggio customers receive support at every stage . How to connect – from creating an account to sending messages to customers.

    Stages of connection via provider

    • Create an account on the provider’s platform. When registering with Messaggio, you need to confirm your email address and fill out a form. Select WhatsApp as the channel for sending and specify the sender.
    • Get verified in Facebook Business Manager*. To verify, you need to register in the Facebook Business Manager* and click the ” Get verified ” button. Then, enter a valid phone number, company information and add documents. The process takes about two days.  Copy it in the personal account of the business manager.