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How to connect WhatsApp Business API
Service mailings, promotional mailings. Consultations, sending personalized offers, technical customer support, feedback, notification of order status, appointment booking, surveys.
- Extended messages. The text can be supplemented with photos and videos, a file and emoji can be sent. The message size is 4,096 characters.
WhatsApp Business API Features:
- Automation of processes. It is possible to senegal phone number list set up a chatbot, which will connect an operator if necessary. Quick Reply buttons will help to build a dialogue with the client.
- Account verification and branding. The green check abby mcgrath scheme project manager mark increases the level of customer trust. When registering an account, it is recommended to use a logo and indicate information about the company.
- High level of security. Correspondence with clients is securely protected by end-to-end encryption. Financial transactions are also safe.
Integrating WABA with your company’s CRM allows you to track leads and evaluate metrics.
WhatsApp Business API
Connection and mailing setup are available only through intermediaries . Legal options are through independent software providers that are certified by WhatsApp or through BSP ( Business Solution Provide ) companies .
There are also illegal — or “gray” — intermediaries operating on the market. Cooperation with such companies is associated with huge risks : in addition to unstable operation ( a significant portion of messages do not reach their recipients ), WhatsApp is highly likely to block the account. The result is damage to the company’s reputation and possible litigation with Facebook* ( * An organization banned in Russia)
Messaggio , a certified WhatsApp partner, vietnam news latter offers a full range of services for connecting and effectively using WABA. Messaggio customers receive support at every stage . How to connect – from creating an account to sending messages to customers.
Stages of connection via provider
- Create an account on the provider’s platform. When registering with Messaggio, you need to confirm your email address and fill out a form. Select WhatsApp as the channel for sending and specify the sender.
- Get verified in Facebook Business Manager*. To verify, you need to register in the Facebook Business Manager* and click the ” Get verified ” button. Then, enter a valid phone number, company information and add documents. The process takes about two days. Copy it in the personal account of the business manager.
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