Online platforms and search engines such as Google, Yelp, Facebook and TripAdvisor have democratiz the sometimes dread profession of “food critic.” Today, everyone is invit to leave their opinion online using rating scales and comments. Via their smartphones, customers can share photos, a rating and comments about their meal at your restaurant, and this, in just a few seconds!
Use Online Reviews as a Marketing Tool
There are two types of customers you’ll often find on malaysia whatsapp number data online review sites: diners who had an amazing experience and want to sing your restaurant’s praises, and diners who had a bad experience and want to make sure everyone knows about it.
So the question is, how do you take advantage of the former and deal with the latter? In this article, we’ll focus on your “fans”: those happy customers who love your bringing back the liveinternet extension to chrome restaurant! Here’s how to make the most of positive reviews and opinions in your marketing and operations.
But why focus on online reviews? Here’s why reviews and ratings are a powerful marketing tool for restaurants .
Online reviews serve as a kind of social proof: people like to learn from other people’s experiences. When a potential customer visits your restaurant’s Google My cell p data Business or TripAdvisor profile and sees enthusiastic comments from diners, they will be more likely to see what it’s all about and visit your restaurant. It’s normal, right? Curiosity is piqu! Positive reviews and opinions = more customers .
But once those reviews are left, what can we do with them?
Once those reviews are post on Yelp, TripAdvisor, Google, and other review platforms, customer feback can be turn into marketing content for your business and us in conjunction with your restaurant’s marketing efforts. Read on to learn how to turn user-generat content into compelling marketing assets and tools for your restaurant.